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how much is geek squad tech support

How much is geek squad tech support

Prices, rates, services, and alternatives for Geek Squad in 2022

If your small business doesn’t have full-time IT (information technology) support on staff, you can use Geek Squad for help with software installation, computer setup and repair, and other tech support issues. Individual tech services from Geek Squad, which is run by Best Buy, cost between $19.99 and $1,450, and monthly service plans start at $24.99 per user. A simpler annual plan for very small businesses costs $199.99 per year for six devices and is easier to use.

Who Might Want to Use Geek Squad?

Geek Squad works with businesses of all sizes, from small local businesses to large corporations. It works on both big projects and small repairs for a single business. For example, VOIP.com uses Geek Squad for customer service, and the Sheraton hired them to put new TVs in all of its hotels. You might want to know how much the Geek Squad costs per hour, but Best Buy only charges by the visit. There is no hourly rate for IT services from Geek Squad right now.


Who doesn’t have to use the Geek Squad?

Geek Squad might not be the best choice for you if your technical needs are small, you have an IT team, or you run a small business with tech-savvy employees. If you can’t fix a problem yourself, you may find that a local computer repair shop can do it faster and for less money. Check out our list of the best alternatives to Geek Squad below.

The Best Geek Squad Alternatives

Before we talk about specific features, it’s important to know that Geek Squad is not the only IT support service for businesses. Here are four of the most reliable services that offer computer support both online and in person:

Best ForSolopreneurs or freelancers looking for a free voice-over-internet-protocol (VoIP)
provider
Small but frequent tech support tasks, including equipment and account setup, and online and onsite supportRemote computer assistance for infrequent needsInfrequent and miscellaneous tasks not covered by standard support services
FeaturesFeatures vary dependent on the tech support specialist. It can support both singular IT pros and entire teams.Services include online and onsite computer setup and troubleshooting, data backup, virus cleanup, OS installation, and hardware installs.Guru lists computer technicians from all over the world—from Cosby, Tennessee, to Indonesia. Hourly rates vary greatly as a result.TaskRabbit tends to be better than the other hourly contractor sites if you need someone to do an onsite visit, but be sure to ask for references.
Service PricingStarts at $5 per remote assistance request$29 to $129, depending on service (non-membership pricing)$8 to $100 per hour$8 to $100 per hour
Plan PricingNot available$19.99 per month, unlimited devices; $69 per visit for onsite supportNot availableNot available
The Best Geek Squad Alternatives

Price per service vs. price per month, and how to choose

So, how much do you charge for Geek Squad? The IT service provider charges $300 per visit to a business location for onsite service. If it’s a one-time thing, you might be able to order individual Geek Squad services from the homeowner menu or just bring your device into the store.

Monthly plans cost $99.99 to set up and either $24.99 or $49.99 per user per month, depending on which plan you choose. Since it’s a subscription, you have to pay this fee even if you don’t use the service that month. However, if you have a big problem or need a lot of IT support, this can save you money. The prices for Geek Squad’s business services are hard to find online, so we suggest contacting customer service and asking questions about your business’s needs.

Price per service vs. price per month, and how to choose

Geek Squad Services are available at the store.

Geek Squad has services that can be done in-store, and you can book them online through the Best Buy website. You can set up a consultation, repair, tune-up, or troubleshooting appointment. Once you have a time for your appointment, you can go to the store and drop off your device to be fixed, meet for a consultation, or get help with a problem. You can also go to Geek Squad without making a reservation, but we don’t recommend it because there may be a long line.

Price list for services offered in-store

Prices for in-store services from Geek Squad depend on the type of device, its condition, and the service itself. If you want to know how much Geek Squad charges for in-store visits and are thinking about bringing your IT needs to your local Best Buy, read on:

ServicesPrices
Setup for Computers & Tablets$39.99
Setup for New Devices$39.99
Hard Disk Drive to Solid State Drive Upgrade $139.98
Geek Squad Diagnostic/Repair Fee $149.99
Physical Damage Repair$84.95 + parts
Virus & Spyware Removal$149.99
Data Recovery, Level 1 (Deleted Files, Reformatted Drive)$200
Data Recovery, Level 2 (Corrupted Files, Drive Imaging)$450
Data Recovery, Level 2 Advanced (Needs Advanced Firmware or Hardware)$550
Price list for services offered in-store

Services at home by the Geek Squad

Geek Squad has prices for services in people’s homes, but they also charge a minimum of $300 per visit to a business. Geek Squad prices may go up if more work needs to be done. Depending on what needs to be fixed, the “in-home” service is more cost-effective if you work from home.

Call your local Best Buy or book the service online to use the in-home service. When you make a reservation online, you pay at the time you make the reservation. Keep in mind that many diagnostic and repair services can be done remotely for less money. If you need a repair or service, you should think about this option first.

Cost of an Appointment for Services at Home

Check out the prices below to see if you can afford Geek Squad and if it offers the services you need for your current work-from-home setup.

Printer Setup or Troubleshooting$99.99
Modem Setup$99.99
Device Diagnostic & Repair$149.99
Virus & Spyware Removal$149.99
Wi-Fi Setup or Troubleshooting$99.99
Wireless Camera Installation (Two Cameras)$99.99
Wired Camera Installation (Two Cameras)$199.99
Cost of an Appointment for Services at Home

Prices for Geek Squad Business Services and Onsite

For businesses, onsite visits start at $300 per visit, but the price could go up from there depending on how much work needs to be done. This is a great service for places that need IT support all the time. Call the business adviser you’ve been given to set up service appointments. They offer Geek Squad services both online and in person.

Some of the business services that Geek Squad offers are the following:

  • Network installation
  • Add a device to an existing network
  • Software installation/service
  • Hardware installation/service
  • Data backup/transfer (up to 1TB between two devices)
  • Network-added storage configuration
  • OS installation
  • Device diagnostics and repair
  • PC setup and configuration
  • VPN installation

Prices for remote service from Geek Squad in 2022

Not every problem needs a Geek Squad agent to be there in person. If you give them permission, they can often access your computer remotely to do tasks or walk you through the physical steps of setup while they take care of the software. Even though Geek Squad isn’t free for any service, this is usually the faster and cheaper option. Some remote services are:

OS Tune-Up/Upgrade$39.99
Network Setup & Support$149.99
Software Setup & Support$39.99
Operating System Repair & Protect$149.99
Device Diagnostic & Repair$149.99
Email Troubleshooting$99.99
Software Troubleshooting$99.99
Add Device to an Existing Network$39.99
Windows 10 Tutorial$19.99
Software Setup & Support$39.99
Printer Setup$39.99
Virus & Spyware Removal$149.99
Prices for remote service from Geek Squad in 2022

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